Frequently Asked Questions

Browse our most common questions below, or contact our team directly if you need more specific guidance.

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How do I register to bid?

Create a MELE account, then select your preferred auction and complete bidding registration.

Can I leave an absentee bid?

Yes. Absentee bids can be placed online before the sale opens for live bidding.

Is international shipping available?

Yes. We coordinate worldwide shipping, including customs documentation and full transit insurance.

How soon can I collect?

Collection is available by appointment once your invoice is settled in full.

Are valuations complimentary?

Yes. Initial specialist valuations are complimentary and without obligation.

How are seller fees calculated?

Seller commission is confirmed in your consignments contract.

Which payment methods do you accept?

Bank transfer, major cards, and arranged international settlement.

When is payment due?

Invoices are typically due within seven days of the sale.

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